How to Manage Bullying and Harassment in the Workplace


Bullying and harassment are a risk to your health and well-being. Bullying and harassment are a risk to your health and well-being. Recent research indicates that 33.5million working days are lost each year inUKorganisations due to bullying related absenteeism. The total cost of bullying for organisations in theUKcan be estimated at approximately £13.75billion.Workplace bullying not only affects the target of the bullying, but also those that witness it. With workplace bullying increasingly on the agenda, mounting attention is being paid to the impact of workplace bullying on individuals, organisations and wider society.


This one day workshop has been designed to give you an understanding of the nature of workplace bullying and harassment.


By the end of the session, delegates will be able to:

  • Define the terms ‘harassment’ and ‘bullying’ and appreciate the differences between the two
  • Identify some of the behaviours associated with harassment and bullying
  • Understand the principles associated with Dignity at Work
  • Describe and use behaviours which demonstrate respect for colleagues
  • Contribute to a positive working environment
  • Know where to go for help or further information

The session will cover the following topics:


  • What is bullying?
  • What is harassment?
  • Examples
  • Case studies

Equality Act 2010

  • New Employment Act (October 2010)
  • Protected characteristics
  • Associative discrimination
  • Vicarious liability
  • Individual responsibility
  • New powers for Employment Tribunals

Appropriate and Inappropriate Behaviour

  • Defining respect
  • Dignity at work
  • Handling difficult conversations
  • Being assertive
  • Customer expectations
  • Individual responsibilities

Where to go for Further Information

  • Company policy and procedure
  • Line manager support
  • HR support
  • Colleague support
  • Websites
  • Revisit briefing outline


£449.00 + VAT
Advanced booking discount of 15% to £381.65 + VAT
Advanced multiple booking discount of 20% to £359.20 + VAT for three or more delegates
(Advanced discount requires bookings and payment to be received six weeks prior to training)

Interested in an in-house course? Call us for further information. 


  • 19 November, 2013 – London


  • 9.30am start
  • 4.30pm finish

Who should attend?

Line managers, HR professionals, trade union representatives and equalities advisers.

For further information, please contact or call us on 0333 200 4701

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