How to Manage Performance


  • Is performance management on your list of responsibilities?
  • Are you struggling to manage poor performers?
  • Are you nervous about managing different people with different needs?
  • Could your skills and confidence benefit from a day of practical training?

Managing performance is one of the biggest concerns to managers across all sectors and industries. The responsibility of getting the best results from individuals can cause concern for managers and is an increasingly critical part of the role in a time where you may well be being demanded to deliver more with less resource.


This one day course will equip delegates with the skills and confidence to effectively understand the aims of performance management. Participants will gain an understanding of acceptable standards of performance and be able to utilise performance management tools to enhance the performance of their teams, and the individuals within them.


  • Understanding performance management
  • Maintaining authority and respect
  • Managing poor performance
  • Managing high performance
  • Defining key performance measures and putting them in place
  • Structuring expectations
  • Recognising and closing performance gaps
  • How to set SMART objectives
  • Motivating your team

Who should attend?

This course will be of benefit to anyone working in a team leader, supervisor or manager capacity with the responsibility for enhancing the performance, engagement and conduct of individuals or teams. The content of this course is suitable for participants from all sectors and industries.


£449.00 + VAT
Advanced booking discount of 15% to £381.65 + VAT
Advanced multiple booking discount of 20% to £359.20+ VAT for three or more delegates
(Advanced discount requires bookings and payment to be received six weeks prior to training)

Interested in an in-house course? Call us for further information.



  • 23 September, 2013 – London
  • 22 January, 2014 – London
  • 14 May, 2014 – Birmingham


  • Start time – 9.30 am
  • Finish time – 4.30 pm

For further information, please contact or call us on 0333 200 4701

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